Assistant Box Office Manager

SMG, the leader in privately managed public assembly facilities has an immediate opening for an Assistant Box Office Manager at the Mellon Arena.  The Assistant Box Office Manager assists in the management of the daily operations of the Box Office.

• Oversee all ticketing accounting regarding daily receipts, deposits and cash handling procedures
  
• Supervise, train and schedule box office staff
  
• Prepare daily reports in conjunction with ticket sales from the computerized ticketing system
  
• Work closely with event promoters and staff to establish ticket pricing, seating configuration and all event ticket information
  
• Work closely with Ticketmaster to coordinate event ticketing details and manifest preparation
  
• Maintain and monitor computerized ticketing system on a day to day basis
  
• Demonstrate excellent customer service skills, respond to customer needs and address any box office complaints that may arise
  
• Assist in the preparation of event settlement reports which include a box office statement, complimentary ticket log, consignment log, etc.
  
• Manage and assist with Box Office duties of the Petersen Events Center at the University of Pittsburgh for all non-athletic, ticketed events and other SMG managed facilities as needed
  

Qualifications: • Bachelor's Degree preferred
• Knowledge of Ticketmaster or related ticketing system required
• Box Office experience in a similar environment strongly preferred
• Supervisory experience preferred
• Strong computer skills and excellent oral and written communication, interpersonal and organizational skills required
• Knowledge of Microsoft Office, including Excel and Word
• Experience with cash handling and security procedures
• Ability to work with minimal supervision
• Ability to work flexible hours based on events, including daytime, evening, weekends and holidays as needed.
• Must be able to speak, read and write English
• Must have professional attitude and appearance
• Must be able to climb stairs and walk long distances to access all seating

Salary Range: This position offers a competitive salary and benefit package.

Application Requirements: Resumes must include salary requirements for consideration and may be sent to: Maureen Jones Mellon Arena 66 Mario Lemieux Place Pittsburgh, PA 15219 FAX: 412-391-3799 EMAIL: hrmanager@mellonarena.com No Phone Calls SMG is an Equal Opportunity Employer

Job Posted: 06/19/2008
Application Deadline: 07/11/2008
Contact: Maureen Jones
hrmanager@mellonarena.com
NO PHONE CALLS

Event Security Special

Mellon Arena is currently hiring security specials. Security specials provide necessary security support to patrons visiting the facility. Security specials are part-time employees. Hours and days of work vary depending upon event schedule.

• Assist in the control of patrons that visit the facility
• Ensure crowd control stays at a reasonable level and assist in conflicts as needed
• Be knowledgeable about locations throughout the facility
• Be courteous and helpful
• All other duties/responsibilities as assigned

• High noise level
• Stair climbing
• Excessive standing for sustained amounts of time
• Position is not substantially exposed to adverse working conditions

Click Here to Download Part Time Job Application

Qualifications: Good verbal communication and customer service skills

Salary Range: $10.92/hr. X 4.5 hrs. guaranteed pay = $49.14 per event minus taxes.

Application Requirements: High school diploma/equivalent preferred

Job Posted: 01/18/2008
Application Deadline: 03/02/2008
Contact:
hrmanager@mellonarena.com
Fax: 412-391-3799

Event Sweeper

Mellon Arena is currently hiring Sweepers and Event Sweepers. Sweepers provide necessary cleaning services to facility.

• Sweep and mop seating sections.
• Detail cleaning of facility.
• Occasionally work as casual utility assisting in the set up of events.
• Provide cleaning support during events when scheduled.
• Be knowledgeable about locations throughout the facility
• Be courteous and helpful
• All other duties/responsibilities as assigned

• High noise level
• Stair climbing
• Excessive standing for sustained amounts of time
• Moderate lifting, pushing, and pulling
• Position is not substantially exposed to adverse working conditions

Qualifications: Good verbal communication and customer service skills

Salary Range: $9.17/hr

Application Requirements: High school diploma/equivalent preferred

Job Posted: 01/18/2008
Application Deadline: 03/18/2008
Contact:
hrmanager@mellonarena.com
Fax: 412-391-3799

Event Usher

Mellon Arena is currently hiring Event Ushers. This position is a part time position and hours and days of work vary depending on the event schedule.

• Usher patrons to their seats
• Ensure crowd control stays at a reasonable level
• Be knowledgeable about locations throughout the facility
• Be courteous and helpful
• All other duties/responsibilities as assigned

• High noise level
• Stair climbing
• Excessive standing for sustained amounts of time
• Position is not substantially exposed to adverse working conditions

Qualifications: Good verbal communication and customer service skills

Salary Range: $8.87/hr. X 4.5 hrs. guaranteed pay = $39.91 per event minus taxes

Application Requirements: High school diploma/equivalent preferred

Job Posted: 01/18/2008
Application Deadline: 02/18/2008
Contact:
hrmanager@mellonarena.com
Fax: 412-391-3799